Do you know that, too?
After the sale, nobody is responsible for your concerns and problems.
“… What is important for us is the high level of reliability and that Weyer can be reached at any time, even after the sale and takes care when something comes up. When we needed help, we always felt that we were in good hands … ”
Sven Frank, Leiter Fahrzeug (Gerätepool, Flughafen Köln-Bonn GmbH)
Niklas Weyer: We know that the seller sells the first product. After that, the product must convince itself. That is why after-sales service is so important to us.
The seller just wants to sell his product
“… appreciate the honest advice that goes beyond their own program …”
Tim Gerstenberg, Leiter Techn. Dienst, HAM Groundhandling
Niklas Weyer: It is important to us that you are only recommended the product that solves your problem. We want to work with you on a long-term basis, we are not aiming for quick decisions.
Waiting loops and multiple connections to the right contact person
We are a small, powerful team that takes care of your concerns.
Our market is the airport – with us you will find products and solutions for terminals, aprons, maintenance and runways. The name WEYER has been known in the market since 1958 and stands for excellent products and good service.
Since 1994 we have specialized exclusively in airport products. You get high quality products and first class service.
Of course, we are available for you 365 days / 24 hours – for orders but also for technical questions and problems. As a trade and works agency, we work with well-known and renowned partners in the industry.
Our customers appreciate that – that’s why we are the market leader with several products. And if you want to read more testimonials from customers and partners, take a look here:
Your contacts are:
The friendly voice on the phone.
She started at WEYER in 2010 as a trainee and has been an authorized signatory since 2020.
“I am the head of the back office – as such I take care of your concerns and make sure that you get the right answers. Regardless of whether it’s an inquiry, order or complaint – everything is of the same importance to me.”
Airplanes and aviation fascinate me. As a pilot, I know both sides of the airport and can advise you competently.
Over the years we have offered a variety of different devices and products. Since I deal very intensively with technology every time in order to know what I am talking about, I have a very wide range of knowledge today. You can ask me almost anything.
Service is my top priority. That’s why we started training aircraft de-icers early on, when this service (or today’s service) did not yet exist. Today we train ourselves on the devices we have supplied, and also help set up linings in the terminal. The flight with my Porsche Mooney enables me to travel short distances to the customer – this means that I am with you regardless of the flight schedule at anytime, anywhere and for as long as it takes.
A fair cooperation with customers and partners is a matter of course for us. That is why we are expressly committed to the model of the honorable businessman.